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1. Are you factory?

A: Yes, we are FACTORY, OEM ODM is welcomed.

2. Can you support OEM design Service?

A: We could provide OEM design the products as per to the specification.

3. Can you offer sample to check your quality?

A:After quotation, you can require for samples to check our quality. We offer FREE SAMPLE for some of the cartridges.

4. What's the lead/production time?

A: Our lead time is 1 -3 working days for sample delivery, 10-20 working days for bulk production. For large quantity order, it depends on quantity.

5. What transportation methods do you use for delivery?

A: For sample delivery-- express, DHL, UPS, Fedex, etc

For mass production-- sea shipping or express, depending on the weight and size of the products you order.

6. What's the main product of you factory?

A: Our main product is high quality RO water filter system, UF water filter system, cartridges, water pitcher, etc.

7.What are the terms of payment.

A: Alibaba Trade Assurance, T/T,30% deposit,balance have to be sent to us before delivery or when seeing the copy of the B/L,Western Union,Paypal,

8. Where is your factory?

A: Our factory is located in Shenzhen, in Guangdong province. Welcome to visit our factory anytime.